This Privacy Policy describes how HVACNext, operated by ASB Consulting ("HVACNext," "we," "us," or "our"), collects, uses, and protects information. It applies to the HVACNext website and competitive intelligence reporting service.
Information we collect
HVACNext may collect information you provide directly to us, including your name, email address, account information, and information related to businesses you analyze using the service.
Business and report information
HVACNext uses publicly available business information, reviews, websites, and related market information to create competitive market reports.
How we use information
We use information to operate HVACNext, create reports, maintain user accounts, process purchases, provide customer support, improve the service, and protect the security of the platform.
We do not sell your personal information
We do not sell your personal information to third parties. We do not share your name, email address, or account information with anyone for their own marketing or independent use.
We do share information with service providers who help us operate HVACNext, as described below. Those providers may only use your information to perform services for us.
If this practice ever changes, we will update this Privacy Policy and notify you before any change takes effect.
Customer rights
You may request access to, correction of, or deletion of the personal information associated with your account, or request that we delete your account, by contacting support@hvacnext.online.
We will respond to verified requests within a reasonable time. We may retain certain information where required by law or to resolve disputes and enforce agreements. Deleting your account may limit your ability to access previously purchased reports.
Analytics
With your permission, HVACNext uses Google Analytics 4 to understand page visits, sample views, report selection, checkout, successful purchases and report availability. Analytics uses cookies and browser/device information. Google processes network information, including your IP address, to provide this service. We send generalized page paths, report type, price and a pseudonymous transaction key—not names, email or street addresses, report identifiers, review text, report content or Stripe customer details. Advertising personalization and Google signals are disabled. Analytics remains off until you accept it. You can withdraw permission through Cookie Preferences; choosing Necessary Only disables further tracking and removes accessible Google Analytics cookies. Previously collected data is not automatically deleted by changing this preference. See how Google uses information from partner sites.
Cookies and similar technologies
HVACNext may use technologies necessary for authentication, security, preferences, and operation of the service. Optional analytics technologies are used only according to your consent preferences where required.
Payments
Payment transactions are processed by Stripe, a third-party payment provider. HVACNext does not need to store full payment card numbers when payment processing is handled by Stripe.
Service providers
We may use service providers to support hosting, authentication, data processing, analytics, communications, payment processing, and report generation. These providers receive information only as needed to perform services for HVACNext.
Data retention
We retain information for as long as reasonably necessary to operate the service, maintain reports and accounts, satisfy legal obligations, resolve disputes, and enforce agreements.
Changes to this policy
We may update this Privacy Policy periodically. We will post the updated version on this page and update the date above. The version in effect when you place an order governs the information associated with that order.
Contact
Questions about this Privacy Policy may be directed to:
HVACNext, ASB Consulting
Fulton County, Georgia
Email: support@hvacnext.online
Website: https://hvacnext.online